Wastewater Treatment

The National Water Commission is the primary provider of wastewater or sewage services in Jamaica and collects wastewater from over 700,000 persons across the island. As more connections are made to recently completed systems in Negril, Ocho Rios, Montego Bay, Soapberry, and in sections of Kingston and St. Andrew, the number of persons served will continue to increase.

Wastewater is essentially a combination of liquid or water carried waste removed from residences, institutions, as well as commercial and industrial entities. All living things generate some amount of waste. As human beings come together in closer and closer living communities, the waste generated becomes a real threat to our health and well-being. If this waste is not collected, treated and properly disposed of, it may result in damage to the environment and plant life which supports us, illness and sometimes, even death.

The three main reasons for the treatment of wastewater therefore are:

  1. The protection of persons from waterborne diseases such as cholera, typhoid, dysentery, and others which may develop from contact with untreated sewage;
  2. The protection of the natural environment, including the rivers, seas and coral reefs, from the damaging effects of untreated wastewater;
  3. The support of important life systems and eco-systems.

The NWC helps to ensure Jamaica’s environmental health by collecting, treating and disposing of wastewater from the following sources:

Domestic Sources

This includes Black water, which is water that contains faecal matter (from toilets and latrines); and Grey water, which is used water from washbasins and   kitchen and bathroom sinks. 

Industrial Sources

Used water from both heavy and light commercial entities.

Storm Water

Runoff water from rains. In Jamaica storm water should not be allowed to flow into the wastewater sewers, although it is known to happen.


Water that gets into the system, often but not only from storm water. The types of sewage treatment facilities used in Jamaica include oxidation ditch, activated sludge, waste stabilization pond and primary treatment. About 50% of all sewage treated by the NWC is done to secondary levels or higher. There are many different ways of treating sewage but the most appropriate method for a particular area needs to be determined after careful consideration. Some of the most popular treatment methods include the use of waste stabilization ponds as well as mechanical processes that include the use of percolating filters or activated sludge.

While a variety of these systems exist in Jamaica the National Water Commission utilizes waste stabilization ponds wherever possible. This is so because waste stabilization ponds use natural processes and therefore have lower maintenance and operating costs. These ponds are also less susceptible to breakdowns and are very effective in achieving effluent quality standards.

Despite the varying methods, wastewater treatment processes are generally classified as taking the wastewater through four stages or levels. They are: Preliminary, Primary, Secondary and Tertiary.

Please do not flush cigarettes, condoms, tampons, or other sanitary or insoluble items down your toilets. These items flushed "out of sight, out of mind" end up choking our sewerage system, resulting in a back up of sewage in your homes and overflow on roadways. Also, carelessly dumping then in manholes could result in the pollution of our rivers and beautiful beaches and cause damage to our coral reefs and marine life.

The NWC has invested huge sums in sewerage systems to ensure a healthy environment for all Jamaicans. But we cannot do it alone. Your help is vital. Help us to create a better environment by properly disposing of your garbage and by connecting to our sewerage systems. DO THE RIGHT THING … help us to protect your health and your environment.

Water Fact

Ocean tides are caused by the rotation of the Earth and the gravitational pull of the Moon and Sun acting on ocean water.