Are you experiencing problems receiving your e-bills?
If so, it may have been mistakenly filtered out of your inbox. This could be because your IT department or your Internet service provider (ISP) is blocking the email or mistaking it for spam.
To ensure that you receive e-bills, event related messages and updates, or special offers from Nwc.com.jm, please contact your IT department or ISP and ask them to include us on your "whitelist", "safe" or permitted email sender list.
Adding our sending domain (nwc.com.jm) to your list of accepted email senders (often referred to as a "whitelist", "safe list", or "list of privileged senders") will ensure that you receive your e-bills or other NWC communication.
How to add nwc.com.jm to your "Safe Senders" or "Whitelist"
There is a number of different spam programs on the market, and email services such as MS Outlook, AOL, Hotmail and Yahoo! Mail and each has specific instructions (see below) for adding senders to your whitelist.
If you see an email from NWC in your Junk Mail folder, click "This is not Junk Mail" to avoid NWC e-mail being sent to the Junk Mail folder in the future.