Three simple steps
Register your email
Sign up online, by email, by phone, or at any Commercial Office — you'll need your account details from a recent bill.
We switch you over
Your account is updated for electronic delivery. Landlords can also authorize bills to be forwarded to tenants.
Bills land in your inbox
Every new bill is emailed to you as soon as it's prepared — view it anywhere, store it forever, forward it in seconds.
The benefits of e-billing
Customers who move from paper to electronic bills enjoy more than just speed.
Immediate delivery
Your bill arrives the moment it's prepared — no waiting several days for the paper version.
Never lost in the mail
Removes the risk of bills not arriving, or arriving too late to pay on time.
Travel-friendly
Receive and review your bills wherever you are — locally or overseas.
Easy to store & find
Keep every bill in your inbox or cloud storage and retrieve any of them in seconds.
Simple to share
Landlords and people who share services can forward bills to tenants or other parties instantly.
No more copy requests
Your bills are always at hand — no need to contact the NWC for a duplicate.
Four ways to register
Choose whichever is easiest for you — all of them are free.
Register online
Complete the online registration form in a few minutes.
Apply Online NowSend an email
Email your request with your account details to customercare@nwc.com.jm.
Email Customer CareCall toll-free
Speak with an agent on 1-888-225-5692 and register over the phone.
Call 888-CALL-NWCVisit an office
Drop into any Commercial Office and speak to a Customer Care Officer.
Find an OfficePrefer a printed form?
Download, complete, and return either form to any Commercial Office.
Every switch counts. By choosing e-bills you cut down the paper generated islandwide — enjoying the convenience of email delivery while helping to preserve the environment.
Make the Switch