Payments
Pay Bill Now — NWC iPay
Our online payment portal is a FREE service — pay any NWC bill in minutes using VISA, Mastercard or Keycard.
VISAMASTERCARDKEYCARD Open iPayPayment Arrangement
Struggling with a balance? Apply to pay what you owe in manageable installments.
Apply onlineMiscellaneous Payments
Pay non-bill charges such as connection fees and other service payments.
Make a paymentPayment Options
All the ways to pay — online, bank, agents and in office — in one list.
See your optionsRefund to Customer
Overpaid or in credit? Request a refund on your NWC account.
Request a refundBilling
Bill Query Online
Check your balance, payments and consumption using your customer and premises codes.
Check my billE-Bill Registration
Switch from paper to email delivery — bills arrive the moment they are prepared.
Register for e-billsE-Bill Troubleshooting
Not receiving your e-bills? Common delivery problems and how to fix them.
Fix delivery issuesMy Account
Customer Web Access
PORTAL ↗Your online account — view bills, track usage and manage your NWC services.
Log in to CWAApply for Supply
PORTAL ↗New home or business? Apply online for a new water supply connection.
Start an applicationReport a Leak
Spotted a leak or burst main? Report it online and our teams will respond.
Report it nowNot sure which service you need? Our customer care team can point you in the right direction — call 888-CALL-NWC (225-5692) or send us a message.
Contact Customer Care