⚠ ADVISORIES
SCHEDULED WATER SUPPLY INTERRUPTION – NECESSARY CLEANING ACTIVITIES IN ST. ANDREW**UPDATE**: NWC WORKING TO RESOLVE MECHANICAL ISSUE AT GRANTS LEVEL#3 FACILITY, PORTLANDSOME NORTH EAST SYSTEMS SHOWING ELEVATED TURBIDITY LEVELS IN ST. ANN AND PORTLAND
● Effective May 6, 2026

In keeping with the Interim Tariff Determination 2019 granted by the Office of Utilities Regulation (OUR), Water, Sewerage and Service Rates have been adjusted effective May 6, 2026. This adjustment comes from re-setting the Base Rates of the components used to calculate the Price Adjustment Mechanism (PAM).

The K-Factor and X-Factor values themselves remain unchanged, at 20% and -5% respectively.

Tariff Components

Index, Factors & Fees

An overall weighted adjustment is applied to your bill based on the percentage change in the base values below.

IndexBaseWeight
Foreign Exchange Rate$157.060.18
Electricity Rate/KWH$56.420.20
Consumer Price Index (C.P.I)$147.400.62
20%

K-Factor

Calculated on the bill balance after the X-Factor is deducted.

More on billing factors β†’
-5%

X-Factor

Calculated as a deduction from the bill, after normal rates and PAM are applied.

More on billing factors β†’
Service Charges β€” by Meter Size
Meter SizeCharge
5/8 inch / 15mm$1,272.90
3/4 inch / 20mm$2,784.35
1 inch / 25mm$3,636.02
1ΒΌ inch / 30mm$6,846.23
1Β½ inch / 40mm$6,846.23
2 inch / 50mm$9,696.07
3 inch / 75mm$17,606.87
4 inch / 100mm$28,449.43
6 inch / 150mm$43,337.46
Disconnection & Reconnection Fees
Service TypeApproved Fee
Domestic Unmetered (Locked)$1,000.00
Removal & Replacement (Unmetered)$4,470.00
Domestic Metered (Locked)$1,000.00
Domestic Metered R&R β€” 5/8β€³ & 3/4β€³$9,000.00
Domestic Metered R&R β€” 1β€³ and over$13,000.00
Commercial Metered (Locked)$1,000.00
Commercial Metered R&R$13,000.00
Illegal Connection (Domestic & Commercial)Actual cost

Miscellaneous fees β€” such as meter testing, reconnection administration, and other one-off service charges β€” have their own full schedule with prior-rate comparisons.

View Miscellaneous Fees β†’
Consumption Charges

Water & Sewer Rates

Rates below are billed per 1,000 gallons (Imperial) or per 1,000 litres (Metric), by consumer type.

Imperial Metered
TierWaterSewerage
Up to 3,000 gallons$737.12$851.38
Next 3,000 gallons$1,311.88$1,515.23
Next 3,000 gallons$1,429.86$1,651.50
Over 9,000 gallons$2,439.07$2,817.12
Metric Metered
TierWaterSewerage
Up to 14,000 litres$162.14$187.26
Next 13,000 litres$288.56$333.30
Next 14,000 litres$314.53$363.28
Over 41,000 litres$536.54$619.68
Imperial Metered
TierWaterSewerage
Up to 2,000,000 gallons$2,816.75$3,253.35
Over 2,000,000 gallons$1,641.83$1,896.34
Metric Metered
TierWaterSewerage
Up to 9,100,000 litres$619.60$715.64
Over 9,100,000 litres$361.15$417.14
Standby Charge β€” Imperial
Charge TypeWater
Annual Contracted Capacity Charge$1,162.87
Volumetric$1,233.56
Penalty (usage above contracted capacity)$1,233.56
Standby Charge β€” Metric
Charge TypeWater
Annual Contracted Capacity Charge$255.81
Volumetric$271.33
Penalty (usage above contracted capacity)$271.33
Meter TypeWaterSewerage
Imperial Metered$1,397.27$1,613.87
Metric Metered$307.35$355.02
Meter TypeWaterSewerage
Imperial Metered$1,116.26$1,289.27
Metric Metered$245.57$283.58

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