The Kingston and St Andrew (KSA) Non-Revenue Water (NRW) Reduction Co-Management Programme is being implemented by the National Water Commission (NWC) with international water efficiency co-management partner Miya Jamaica. NRW reduction is a crucial priority of the National Water Commission as it seeks to achieve its Corporate Objectives of increasing operational efficiency; growing revenue and increasing available cash; improving service delivery and public image; and building staff capacity.

This J$5 billion programme is a major undertaking for the National Water Commission for 2015 to 2020 and began in earnest in the third quarter of 2016.

The aim of the programme is essentially to cut by half the 60% level of Non-Revenue Water (NRW) in KSA.

Logger devices are now installed at premises as well and these allow the flow and pressure of water to be measured on a twenty-four-hour basis from remote locations. It is important that the appropriate pressure flows through pipes as too much can damage the pipeline infrastructure while too little causes frustration among the enterprise’s customer base. Maintaining water pressure at controlled levels is a significant component of the NRW reduction project.

Substantial progress is being made to implement aspects of the multi-million US dollar Portmore NRW reduction Programme which is aimed at dramatically improving the water supply service to residents and businesses of the St. Catherine based Municipality.

Additionally, the excavation and the investigations of the main pipes and connections of the existing network are now underway. Through this process, a thorough assessment to replace aged pipelines is carried out so that the Municipality will have durable pipe infrastructure to serve its population and meet demand over a sustained period. With these investigations, one can also verify the existing quality and the size of the pipes and this information helps with the procurement process for new materials if required.

Some customers in areas of work may experience disruptions in their water supply or be impacted by traffic, dust or noise nuisances while the work is being done. We apologize for any such unavoidable disruption or inconvenience and commit to making every effort to keep these at an absolute minimum or for as short a time as possible.

Please cooperate with our work teams as we work to serve you better. For further information or specific concerns, please contact the Community Relations Office (Eastern) at 733-5636/7 or the Corporate Public Relations Department at 929-5430-5 or 929-1128.

The NRW Reduction Programme:

Renewing your water system = Better service = Better life National Water Commission … working to serve you better!